2 Clean Cut Guys LLC (Black Tie Drivers) Terms and Conditions

1. Rates
Unscheduled time is billed in thirty (30) minute intervals for the remainder of the driver’s time.

2. When does billing start?
Billing time starts after our driver arrives at the address you designated for pick-up and completes a fifteen (15) minute inspection of your vehicle. Our driver will arrive fifteen (15) minutes prior to your requested pick-up time in order to complete the required safety inspection. The client will not be billed for this inspection time.

3. Travel Time Fee
Initial pick-up and final drop-off location outside of the Myrtle Beach area may require a Travel Time fee. This fee will cover the costs of the driver transporting themselves to and from the designated location.

4. Payment

4a. Personal Checks
All personal checks must be received at minimum of seven (7) business days prior to your date of service. If we receive it less than seven (7) business days prior to your date of service, we will contact you to advise that we need another form of payment and your check will be returned to you.

4b. Debit Cards/Credit Cards
Debit/credit cards are accepted via Pay Pal. You may also us this option when paying less than seven (7) business days before the date of service. We accept Visa, MasterCard, Discover, and American Express through PayPal. We will email you a payment link if you prefer to pay with your card.

4c. Cash
Cash will be accepted as a deposit or to pay a balance. Cash must be paid up front for the estimated time of service with any remaining balance paid immediately at the end of the job.

4d. Refund and Cancellation Policies
Cancellations without financial penalty are allowed up to 24 hours prior to the scheduled pickup date and time. Cancellations within the 24 hours prior to the scheduled date and time are subject to a cancellation charge equal to 3 hours of service.

Refunds will be given in the form in which they were received.

5. Vehicle Service Check
The chauffeur will arrive fifteen (15) minutes prior to the client’s departure time in order to inspect the vehicle’s performance, including fluid levels and operational and road worthiness. There will be no additional charges for this service.

6. Shift change
For clients who need a chauffeur for more than twelve (12) hours, a $50 fee will apply when a new driver must be summoned in order to complete the assignment.

7. Hours of Operations
Our drivers are typically available twenty-four hours a day, seven days a week. Several shifts may be necessary if a client’s needs exceed a twelve-hour service period.

8. Making a Reservation
We prefer twenty-four (24) to forty-eight (48) hours advance notice to make a reservation. However, we will always try to accommodate your last minute requests.

9. Rental Vehicle
The client may rent a vehicle rather than use their personal vehicle. However, the client must list the assigned chauffeur as one of the drivers. We will arrange for our driver to pick-up your vehicle from the rental location and return it upon completion of the assignment (agreement). Included in the standard service is door opening, help entering and exiting the vehicle, picking up bags or packages, storage of suitcases and opening umbrellas during inclement weather. Arrival time is considered fifteen (15) minutes prior to the client’s specified time.

10. Driver Expenditures
All expenditures incurred by the driver, including, but not limited to tolls, parking, car wash, gas and a service fee will be reimbursed by the client. All driver expenditures will be pre-approved by the client.

11. Booking Confirmation
Your booking is not secured until you receive confirmation from 2 Clean Cut Guys, LLC (Black Tie Drivers). You will receive this confirmation over the phone, or by letter, fax or e-mail. Please look over your confirmation carefully and inform us of any corrections that need to be made. We will check to verify flight information details such as connection times, which you will provide to us upon booking. 2 Clean Cut Guys, LLC (Black Tie Drivers) is not responsible for any errors, cancellations or time table changes which result in loss or delay to the client or passenger.

12. Departure Time
2 Clean Cut Guys, LLC (Black Tie Drivers) is not responsible for any variations from scheduled times or delays to agreed departure times, which may result in missed flight connections, meetings or any other loss. Any travel delays caused by the client will be the sole responsibility of the client. The driver must not be asked to speed or drive recklessly in order to make up for late departures or other travel delays.

13. Liability
Every effort will be made to get the client to his destination on time. However, 2 Clean Cut Guys, LLC (Black Tie Drivers) is not liable for any loss due to delays caused by traffic jams, road work, street closures, diversions, extreme weather conditions, collisions caused by other parties, terrorist attacks or natural disasters. 2 Clean Cut Guys, LLC (Black Tie Drivers) may cancel all services and refund fees in the event of circumstances beyond the control of both parties.

14. Accounts
Corporate clients can contact us for information and details.

15. Sub-Contracting
2 Clean Cut Guys, LLC (Black Tie Drivers) reserves the right to use subcontracted chauffeurs when there is a chauffeur shortage. 2 Clean Cut Guys, LLC (Black Tie Drivers) will check the references of all subcontractors in order to ensure high standards are maintained. These chauffeurs will abide by the same employment criteria used to hire chauffeurs for 2 Clean Cut Guys, LLC (Black Tie Drivers).

16. Termination
2 Clean Cut Guys, LLC (Black Tie Drivers) reserves the right to refuse or terminate any booking it believes is not genuine or places a driver at risk of abuse by the client (or anyone connected with the client). The chauffeur-driver will leave the vicinity if he believes that the client is acting in any way that threatens the safety of the chauffeur or other occupants in the vehicle. In the case of such a violation, 2 Clean Cut Guys, LLC (Black Tie Drivers) reserves the right to grant no refund.

17. Suggestions and Comments
We are open to comments and suggestions from you so that we can improve our service.